Long-term supervision
We stay with the project after it is finished.
Stage: Supervision
Start a project
Responsible for our work
Our work is our brainchild, and we are ready to answer for it.
Over the agreed period we take part in maintaining the project, advise your electricians and provide warranty coverage for the products we supplied.
Maintenance routine
Cleaning
Optics, lenses and diffusers; outdoors also salt and dust on glass and housings.
Driver and connection checks
Temperatures, terminals and outdoor seals, before small faults become failures.
Re-aiming
After building works, gardening or wind, spots and uplights move. We put them back.
Scene updates
New furniture, a new tenant or a new use: scenes and timers adjusted to match.
Warranty and spare parts
Manufacturer’s warranty
The warranty on fixtures is the manufacturer’s warranty, under its terms. We do not add our own on top.
We handle the claim
If a fixture fails, we diagnose it, prepare the claim with photos, batch numbers and invoices, and deal with the manufacturer for you.
Spares from the same batch
We recommend a few spare fittings ordered with the main batch, so a replacement matches the colour of its neighbours. We keep a record of models and batches.
Projects with this service
Questions we are often asked
How much does a lighting project cost?
It depends on the scope, the size of the building and the fixtures. We give a quote after we have seen the drawings.
When should a lighting designer join the project?
As early as possible, before the wiring and the ceilings are fixed. Moving a cable route on paper costs nothing; on site it means opening walls.
Can you do only the calculation, or only the supply?
Yes. Every service can be ordered on its own or as part of a full project.
Will you work with my electrician?
Yes. Your electrician gets our drawings, and we can supervise the installation.
Do you make visualisations?
Yes, for the main spaces and facades, so you can see the result before buying anything.
What is the warranty?
The manufacturer’s warranty on the fixtures, on its terms. If something fails, we handle the claim with the manufacturer for you.
It’s time to light up.